Getting help

    What to check first, and how to reach a person.

    Before assuming something is broken, a few checks usually explain it — and if not, a person is one click away. Both start on the Help & Support page.

    The Help & Support page: search the manual, browse by what you are doing, or submit feedback

    Most of what looks wrong is not. Refresh the page — rare, but it costs nothing.

    Check which view you are on: most pages open on the whole portfolio, and a figure that looks wrong is often the right figure for a different property or period.

    Look at the Inbox: where a summary and the Inbox disagree, the Inbox is right. A blank is usually a missing input, not a fault — a dash means we have not been told, not that we lost it.

    Reaching a person

    Submit Feedback, on this page, sends it straight to us, or email support@abodient.ai. A person answers — you do not have to go through the assistant to reach us.

    If it really is broken

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