Exactly what is visible to a tenant you have invited — and what never is.
An invited tenant sees their own tenancy, and nothing wider. This is what their portal looks like.
They have up to five places: Home, Issues, Conversations, Documents and Rent. They see what rent is due and when, the documents you have shared with them, any notice you have served, and a way to report a problem.
Conversations is your Tenant chat from the tenant's side. They write to you; you reply from the Tenant chat button on the property.
When you write in a private conversation, the tenant gets an email, at most once in three hours. Whole house sends no email.
A second tab, Job conversations, lists repair conversations the tenant is in. Once a tenancy has ended the tenant no longer sees Conversations.
Your other properties. Your finances, your yield, your tax. Anything about any other tenant. Your notes, or what you paid for the property.
They also cannot see a message drafted for a contractor until you have approved it.
Sharing is deliberate, one document at a time. Nothing becomes visible to a tenant because it exists — only because you shared it.
