What Alfred can do for you

Ask Alfred about your portfolio, and have him record receipts, rent, repairs and more. Every change waits for your approval.

Alfred is the assistant behind Ask me anything, at the top of every screen. Ask him about your properties in plain words. He answers from your own records and does the work for you. Anything that changes something waits for your yes first.

Open Alfred

Select Ask me anything, or Chat in the side menu. A drawer opens beside the page you are on. Type in the box at the bottom.

The plus button starts a New chat.
The arrow beside the chat's name opens Recent chats.
Click outside the drawer and it shrinks to an Alfred button in the corner. His reply carries on.

Ask a question

Ask "who's behind on rent?", "which certificates are due?" or "what does Flat 2's tenancy say about pets?". He answers from your records. He can also look up landlord rules, including the Renters' Rights Act.

The landlord's question Who's behind on rent? and Alfred's answer: James Okafor at 7 Elm Grove is the only tenant behind, £1,600 outstanding, 24 days late, with a link to Rent status

Ask for a change

Say what you want done. Alfred fills in a card headed Waiting for your approval. Nothing has changed yet.

Alfred's card under the landlord's message and receipt photo: Record a transaction for Flat 2, Expense, Maintenance, £85.00, vendor Hartley Plumbing, receipt attached, with Approve and Decline

Check the details on the card.
Select Approve to go ahead, or Decline to stop.

A card that contacts someone, such as a job sent to a contractor, is tagged reaches someone and names them.

Things to try

Record a receipt. Attach a photo with the paperclip and say what it is for. He reads the amount, date and shop off it, as in the card above.

File a tenancy agreement or certificate. Attach the PDF and say which property it is for. He tells you what he read and flags anything that doesn't match or needs fixing. A card then asks you to confirm it.

The landlord's message with Flat 5's agreement attached, Alfred saying the tenant, dates, rent and deposit match and flagging the fixed term, and the Confirm a filed document card

Report a repair. Say "the kitchen tap at Flat 2 is dripping, can you get Hartley Plumbing out?". He raises the issue on a card. Sending the job to the contractor is a second card.

The landlord's message about the dripping tap at Flat 2 and Alfred's card Raise a maintenance issue, with Approve and Decline

Write to a tenant. He drafts the message and leaves it in Tenant chat for you to send. If the tenant isn't on the portal yet, he shows you the wording instead.

The landlord's request to draft a message to Sarah at Flat 2 and Alfred's drafted wording, noting Sarah hasn't joined the portal yet 📱 Mobile screenshot coming soon

Ask what needs doing. Say "anything I should deal with this week?". He puts your to-dos in order.

The landlord's question Anything I should deal with this week? and Alfred's three priorities: a tenant moving in, late rent at Elm Grove and a gas certificate expiring on 14 November

He can also record rent you've received, add or change a property, share a document or send it for signature, and keep your tasks, contacts and keys up to date.

Good to know

Some things you do on the screen: deleting a property, serving a notice, billing, Making Tax Digital and exports. Ask, and he gives you the link.
Repairs your tenants report are handled by Alfred on the properties where you switch him on. See How repairs work.
Messages from us: now and then the Abodient team sends you a message through Alfred. Select Open to read it.
Team members with the Viewer role can ask him questions but not make changes.

If something's not right

The drawer has gone? Select Chat in the side menu.
A slow reply? Questions that need a look-up can take up to a minute.
The card has gone? Open the chat again from Recent chats.
A change you approved is wrong? Fix it on the screen where it lives.