Repairs and contractors

A tenant reports a problem, and what happens next.

• When a tenant reports a problem What happens between a tenant saying something is broken and it being fixed.
• Your contractors: saved, found, approved Save the trades you already use, and understand what happens when you have nobody for a job.
• Following a repair from start to finish Open one issue and see the whole conversation behind it.
• Raising and running an issue yourself How to log a repair with New issue, send the contractor the job, and follow it to resolution.
• What your contractor sees on their job page What the contractor's job link shows and lets them do: quote, time, proof of work, invoice, and handing the job back.